The whole world has undergone a change as we move into a new dimension of digital technology and that demands a new breed of technical logistics, known as the white glove sector. This is a very specialised field, with technicians who are certified to work with highly technical equipment and they are crucial to many industries, as we highlight in this article.
Banking & Finance
Next time you take out some cash from the ATM, spare a thought for the team that installs and maintains these essential machines. They are not really machines anymore, there are not that many moving parts, everything is digital, with a touch-screen interface and it takes a white glove technician to take care of the units. The ATM manufacturer won’t let anyone touch the equipment if they are not certified and a company such as TecDis Network would have teams around the UK that replace, repair and service ATMs.
Hospitals
High grade medical equipment such as MRI and CT scanners are very bulky and delicate, requiring specialist logistics from a white glove team of technicians. This would be a major project, which begins when the white glove team take possession of the equipment at a nearby location; they would then implement their plan to get the equipment safely to its final resting place and once that stage is complete, the equipment is secured, installed and calibrated, ready for use. All kinds of medical equipment would fall under the white glove domain and the technicians have to attend workshops to gain certification with new equipment, while also working on projects.
Fitness Centres & Gyms
The state-of-the-art fitness equipment found in gyms demands careful handling and when a new gym is opening, the white glove team would spend a few days installing everything and calibrating the equipment to go online. They would also be the ones to service and maintain the equipment, which is vital, especially with 24/7 gyms. Treadmills, rowing machines and the weight apparatus is all high tech and only certified technicians are permitted to work with the units. Click here for a health benefits of gym.
Asset Recovery
If, for example, a national company wanted to replace all their IT hardware, this would be a job for the technical logistics provider, which would include installing new workstations, computers and all the peripherals. WEEE disposal is another service, while reverse logistics is often called for; the removal of technical equipment, which is usually transported back to the OEM. If a replacement is required, this would be done by the same team.
Gaming & Vending
The latest generation of touch-screen gaming and vending devices require specialist handling and it requires special security clearance to work with casino slots, as well as the technical knowledge of the equipment. Next time you are in the city, take note of the various vending machines and the huge digital advertising screens is another area where the white glove technician comes into play.
The above are just a few of the sectors that rely on technical logistics and as we move into a new digital era with 5G and the IoT, white glove logistics will support the development.