Every IT business or organization nowadays has several divisions to handle to operate synchronously to maximize profits. It would be painful to run all your IT organization departments without any tool or technology if you do it manually.
With this problem in mind, several platforms nowadays are available that can help you manage and run your IT business. For such activities, COBIT and ITIL are two of the most widely used platforms. We gain some thorough knowledge of both systems from this article so you can select the best according to your company’s needs and specifications. To learn more about these platforms and their work, look at the following points.
Difference between COBIT and ITIL:
What is COBIT?
COBIT stands for Control objectives for information and related technology used by ISACA to establish, track, enforce, and improve information technology governance and management (Information systems audit and control association). The main objective of COBIT is to communicate the regulations, priorities, criteria, goals, and outcomes between the executives in a common language.
The COBIT management system provides an entirely modernized corporate governance and information and technology (I&T) management strategy. Practitioners are provided with critical risk minimization processes and tools, which create value, maximize business capital and eventually achieve key organizational goals. It is focused on two basic principles: shaping and designing business administration structures and describing the core criteria of governance systems. Start your COBIT 2019 training today!
What is ITIL?
ITIL abbreviation is Information Technology Infrastructure Library. It is a system that is designed to manage the organization’s IT services over its life cycle. To register the life cycle, ITIL helps to reflect IT Landscape components on a centralized knowledge base. In this way, you can easily manage the development of these configuration items. ITIL offers the following service components in the following points:
- Service Strategy: This facility is intended to represent the whole IT services delivery model, effectively covering and meeting its structure and inherent needs. Also, it identifies processes that update and track the configuration items accordingly.
- Service Design: This facility is used to plan IT programs that coincide with the organizational structure and seek to evaluate them continually. This whole operation aims at several service processes and IT processes that meet all corporate demands.
- Service Transition: This facility identifies all risk factors and eliminates them by carefully managing scheduling and modifications.
- Service Operation: This facility guarantees routine operations by delivering existing recursive support activities such as backups and service desks.
- Continuous Service Improvement: The facility is responsible for developing the existing KPIs and problems and bottlenecks. All the required analysis will be carried out, leading to strategies for optimization.
Focus on common goals
COBIT and ITIL are also responsible for ensuring that all business activities are enabled and improved by an enterprise’s IT resources. Both structures commonly aim to achieve this objective of the organizations and complement each other. They need to educate their employees in the framing and procedures to execute their processes and strategies efficiently. Awareness and experience on the issue are the best way to achieve effective implementation and integration.
An in-depth comparison between COBIT and ITIL
The two are common business choices; let’s talk about some of the main difference:
The COBIT approach to ISTM describes what must be done to improve governance and management. In contrast, the ITIL approach towards ITSM describes how IT services should be managed.
The primary purpose of COBIT is to provide corporate IT services control and guidance on the right path. It aligns enterprise goals with IT goals by providing IT values to a company. At the same time, ITIL mainly has IT services and IT departments in ITSM to handle.
The scope of the COBIT is almost ITIL-like since both focused on ITSM (Information Technology Systems Management). Still, the COBIT scope encompasses slightly more than ITIL.
COBIT defines the regulations that support an organization’s IT services that leverage their capital and assets. At the same time, ITIL provides detailed information on service management in most IT services.
COBIT and ITIL – Combined or Distinct?
When we consider COBIT and ITIL characteristics and how both are used in organizations, it is evident that concerning COBIT involves answering a “what” issue regarding IT management in an enterprise. ITIL provides businesses with the response to the “how” in the process improvement.
Research has proven that, despite being developed by various organizations, both COBIT and ITIL complement each other. While they can seem to be not overlapping and serving different roles, they can be used together. COBIT helps determine what a firm wants to do, and ITIL demonstrates to the business how best to do it. All IT services are used as much as possible if adequately implemented.
These frameworks are used together by an organization to regulate the environment. Only very sophisticated organizations with mature processes should entertain the concept, as consumers and stakeholders can be confused. Because each system has a single list of procedures, a company may use a “best race” to achieve optimal performance, with significant overlap.
In conventional control areas, both frameworks are stable (Change Management, Configuration Management, and Asset Management). At the same time, COBIT is more important in the regions where ITIL4 lacks control, and ITIL4 is more vital in areas requiring cooperation with stakeholders, especially the company.
Both COBIT and ITIL are standard IT service management systems. These IT structures, used together, in whole or in part, guide efficient IT Service Management. You may think it’s strange to use a tactic (ITIL) without a strategy (COBIT). However, please do not forget that ITIL offers ‘strategic’ bases, which are more than sufficient at an early stage for the IT service organization.
Moreover, COBIT 2019 is more of a framework for large and more IT-friendly companies, judging by the variations in its methodology, concepts, and, above all, goals. It requires an enormous amount of IT processes and a significant IT company to manage. ITIL can be a successful first step towards achieving such an overall reach and, in particular, a high level of IT maturity.